(hereafter “we” or “us”) takes the protection of your privacy and personal information very seriously. The following statement provides the user (hereafter “you”) with an overview of how we collect, store and process your data.
Whenever you browse, access, use or download services, apps or websites we collect, receive and store information you provide us with. Additionally you may use or access certain features like, beta tests or newsletter registrations which will ask you to provide additional information in order to fulfil their puropose.
Additionally we use third party tools to measure how you use our apps, services and websites. We use this data to continuously improve our apps, websites and services. This information is collected automatically either by us or by third parties and transferred to us in an anonymised and encrypted form. This data may contain specific information like your devise or computer model, screen resolution, browser, IP information, operating system or other technical information about your devise or your connection. We receive information about your location and language settings so that you’ll receive a localised experiences that only provides relevant and available experiences to you. When browsing our websites or using online services by browser we may issue cookies. You can disable cookies through your browser, but this may result in reduced functionality that is available to you. In order to deliver apps or services requested by you, we’ll receive information from third party services that are required to provide you with the expected services, like e.g. the App Store might inform us about sales data of our apps, Facebook may provide social features or the Game Center will collect information like your high score or user name.
Facebook Plugins, e.g. the “like” button, are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified from one of the Facebook logos (a white “f” on a blue tile or a “thumbs up” sign), or we have specially marked them “Facebook Social Plugin”. The list of Facebook Social Plugins and what they look like can be viewed on Facebook at http://developers.facebook.com/plugins.
If a user accesses one of our websites that contains one of these plugins, its internet browser connects directly with the Facebook servers. Facebook sends the content of the plugins directly to the user’s browser and back. Since we have absolutely no control over the amount of data that Facebook collects with the help of these plugins, we would like to share our latest knowledge with the user:
The plugins that are incorporated mean that Facebook receives notification that the user has called up the appropriate page on our website. If the user is logged in on Facebook at the same time, Facebook can allocate the visit to the user’s personal Facebook account. If the user interacts with the plugins, such as by pressing the “like”; button or posting a comment, that information is immediately transmitted by the browser directly to Facebook, where it is saved. If the user is not using Facebook, the service can still collect and store the IP address. More information on how much data is collected and why, and how it is then processed and used by Facebook, as well as details about the users’ rights and the settings available for protecting users’ privacy, can be obtained from Facebook’s data protection policy at www.facebook.com/policy.php.
We currently use Flurry and Google Analytics to measure activities in our websites, applications and services.
Our application, services and websites may also contain other plugins. Each plugin is the responsibility of its provider (as denoted). Again, this means that we have no control over the amount of information that the respective provider collects with the help of its own plugin, or how it then uses that information.
We solely use the information you provided us with to deliver the purpose it was collected for, this includes providing testing data to our development teams or using your registered and approved email address for newsletters, product announcements, customer surveys or the like. We’ll also use information provided to us to do our analytics of our websites, apps and services. This results in improvements to our products, development of new products as well as supporting business operations and content personalisation and provisioning.
We’re entitled to use your personal information to provide you with marketing information or to include you in customer surveys. As part of the communication you will be informed about how to unsubscribe from future activities or campaigns. We may also use your personal information to verify your compliance with our terms of service.
We are not in the business of selling your data. In order to provide you with the requested services we may need to pass or share your information with others. In order to do so we work together with payment provides, appstores, statistical services, agencies and IT service providers. If required we may share some information with them. For the purpose of developing and delivering targeted advertising we may provided aggregated or anonymous information to third parties.
We and our partners use standard security practices, including encryption, passwords and physical security measures, to protect your personal data from unauthorised access and disclosure. Your data is stored on a secure server with firewall protection. If a user enters sensitive data (e.g. purchase information), we encrypt that information using secure socket layer technology (SSL).
We are entitled to disclose personal information if we are required or authorised by law, law enforcement agencies or otherwise entitled official authorities upon their request. We may disclose personal information to our business partners in the course providing specific services to you or in the general conduct of our business. This may include, e.g. payment providers, hosting services or the like. Additionally if we’re able to avoid, prevent or lessen serious damage, emergency or crime we may disclose information but we’ll keep records of such use.
We strive to protect both your and our information in the best possible way. Transmitting data over the Internet comes with an inherent risk though and it is possible that we could be hacked or otherwise compromised. You should only provide information to us if you feel comfortable with this level of risk. Please refrain from using our services if you are not comfortable with this risk.
You’re always entitled to request information on any stored user data electronically ([email protected]). Before providing any information, we may insist on being sent some form of documentation to prove the enquirer’s identity and confirm its authenticity. If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons it will be deleted.
We may revise and update this policy at any time and without further notice. Updates and changes, will take effect from the date of issue on our website. Please check regularly for updates. Your usage of our website, service or app is understood as your consent to this policy.
Any claim relating to our websites, services or apps shall be governed by the laws of the Country of Germany, location Cologne, without regard to its conflict of law provisions.
If you have any queries about the security of our services, please do not hesitate to contact us at any time on [email protected]
Cologne, Germany, as of 13.01.2015